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Cancellation / Return / Exchange Policy
Merchant Service Agreement
The Kikicoin Group reserves the right to alter these Terms & Conditions at any point without notice, by updating the content on the Kikicoin website.
In consideration of the mutual covenants set forth in this Agreement, Seller and The Kikicoin Group (jointly referred to as “Parties” and individually as a “Party”) hereby agree as follows:
1. Services Rendered
The Seller agrees to compensate The Kikicoin Group for the services rendered listed in section 2 below (“Services”).
2. Delivery of Services
kikicoin.pw will use reasonable diligence in rendering the Services offered to the Seller, which include the following:
- Online storefront tailored to the Seller with payment gateway and escrow service at kikicoin.pw;
- Access to a dedicated account officer and other account management services;
- Access to logistics partners;
- Provision of analytics;
- Seller Services Helpline Number (Mon – Fri; 08:00 – 18:00)
- E-marketing, and other marketing services as available and appropriate.
The Kikicoin Group may at its sole discretion add or remove Services from the above list from time to time and some of the new services may attract separate charges, in which case the Seller will be informed before provision of the said services.
The Kikicoin Group reserves the right to alter or vary the available Services, the nature of the Services and any charges at its sole discretion.
The Seller agrees to use reasonable diligence in providing The Kikicoin Group with genuine products, up-to-date product quantity information and accurate product information.
Other store policies are stated below:
• Risk of loss
All items purchased from kikicoin.pw are made pursuant to a shipment contract. This means that the Risk of Loss shall remain with kikicoin.pw until the item is transferred to You. In the event that the items are damaged after receipt, the risk falls on the customer.
• Product Description
kikicoin.pw tries to be as accurate as possible. However, kikicoin.pw does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by kikicoin.pw itself is not as described, your sole remedy is to return it in unused condition.
• Pricing/Typographical error
If kikicoin.pw comes across any difference in pricing resulting from typographic errors with regards to pricing or product information, kikicoin.pw shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery(where it exists) order refunds will be done by cheque.
• Cancellation of order
kikicoin.pw reserves the right to cancel any order without any explanation for doing so, under situation where kikicoin.pw is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the kikicoin.pw policy or for any reason. However, kikicoin.pw will ensure that any communication of cancellation of an order is intimated within appropriate time to the concerned person and any applicable refund, will be made in reasonable time.
• Limitation of Liability
IN NO EVENT SHALL kikicoin.pw BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF kikicoin.pw HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
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